Did AirPods keep Disconnecting From your iPhone repeatedly during calls or while you are streaming music? Here this article we will look at what to do if your AirPods disconnect from a phone call as well as how to fix more general connection problems between your AirPods and other devices, including iPhones, Macs, and the Apple Watch and also in-car Bluetooth.
- 1 AirPods keep Disconnecting From iPhone
AirPods keep Disconnecting From iPhone
There is several reasons, cause AirPods keep Disconnecting From iPhone It may be related to the sensors inside the AirPods that determine whether or not they are in your ears, it may be related to the microphones inside the AirPods, or it could be down to Bluetooth interference. Whatever the reason here is some applicable solutions you may apply.
Check your charge
The first thing to do is make sure your AirPods have plenty of charge.
If you’re running into an issue where your AirPods aren’t connecting to your phone or tablet, the first thing to do is put them back in the charging case, wait around 10 seconds, then take them back out and put them in your ears again. In a lot of cases, this is all it takes.
- With the AirPods placed inside the case, open the lid and hold the case beside your iPhone.
- A popup window will open on your iPhone showing the battery level of both the charger and the AirPods.
- You can also check your AirPods charge in the Batteries widget on your iPhone. To do so, Swipe from left to right on the Home page and scroll down.
- If you haven’t added the batteries widget to your iPhone scroll down until you see Edit, tap on then and add Batteries.
- This widget will also show you the battery status of all your associated iOS devices – such as an Apple Watch.
Check that Bluetooth is turned on on the device you are using the AirPods with.
- On the iPhone or iPad open the control center and check that Bluetooth is on.
- Or go to Settings > Bluetooth and you should see a green indicator to show that Bluetooth is on.
Even if Bluetooth is on, it’s worth turning it off and on again.
- Do so in Settings > Bluetooth, tap on the green switch so it goes white.
- Wait at least 15 seconds before turning Bluetooth on again.
It will now say that your AirPods are Not Connected but should connect again as soon as you choose them as the source for your audio (see the next step).
Check your audio device settings
You should also make sure you have selected your AirPods as the audio device – this may happen automatically because the AirPods identify that they are in your ears, but just in case that hasn’t happened follow these steps.
While playing music on your iPhone tap on the AirPlay icon that appears below the track (if you have the track selected).
Select your AirPods from the options.
If on a call make sure you have AirPods selected from the audio options that appear on the screen when you make the call.
You can also change the audio source when you are on the call by tapping on the speaker icon.
Disconnect your AirPods then reconnect them
Turning it off and on again can solve a number of problems with electronic devices and the AirPods are no exception.
- In order to disconnect your AirPods, you first need to put them inside their case, shut the lid and wait about 15 seconds.
- Now open the lid and press and hold the setup button on the back of the case.
- Wait for the light to flash amber and then white.
- Your AirPods will now have reset (this works even if they aren’t your AirPods).
- To reconnect your AirPods just hold them beside your iPhone (make sure you have Bluetooth turned on).
- Now go through the setup options that will appear on your iPhone screen.
Turn off Automatic Ear Detection
AirPods feature “Automatic Ear Detection” technology to keep them working only when they are in our ears. Some users have reported that when they turn off this feature, AirPods don’t disconnect from iPhones during the call.
Open Settings > Bluetooth, tap on “i” button next to AirPods, and turn off Automatic Ear Detection.
Check Microphone Settings of AirPods
There are reports that indicate the problem happens less frequently if you are only using one AirPod so you could leave one in the charging case.
Additionally, you could set your AirPods up so that only one AirPod microphone is used.
- With the AirPods case open go to Settings > Bluetooth on your iOS device and select AirPods.
- Tap on i and select Microphone from the options.
- The default option here is Automatic – with both AirPods providing a microphone but you can change this to Always Left or Always Right.
Unpair your Watch
If you have an Apple Watch you could try unpairing it to see if that makes a difference. The issue might be related to pairing with both an Apple Watch and AirPods, so you could try unpairing your Watch and see if the problem continues.
If you have other Bluetooth gadgets it’s worth unpairing them too, just in case something is causing a conflict.
Check for sources of Wi-Fi and Bluetooth interference
There are various devices that could be causing interference so it’s possible one of them is responsible for your drops in audio. Here are some things you could try to avoid it.
- Move closer to your Bluetooth device – e.g. your iPhone if the problem happens when on a call.
- Steer clear of microwave ovens, fluorescent lights, wireless video cameras (e.g. baby monitors) and cordless phones.
- Change devices that can use it to the 5GHz band to free up the 2.5GHz band for Bluetooth. (read how to do change to the 5GHz band here).
On a Mac
If the problem is related to using the AirPods with your Mac, check your Sound settings in System Preferences on your Mac.
- Click on System Preferences > Sound and under the Output tab choose your AirPods.
- Do the same under the Input tab.
If you are finding that the problem happens during FaceTime or audio calls made on your Mac, with callers reporting your voice isn’t clear or that they can’t hear you this could be related to Bluetooth having to send and receive audio, which can result in the sound quality switching from high fidelity to low fidelity.
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